Well Impressed Rewards Club Terms

Every Stamp Pte. Ltd. (www.everystamp.store)
Last updated: 2 August 2026

These terms govern the Well Impressed Rewards Club (the "Programme"), operated by Every Stamp Pte. Ltd. (UEN 201735541Z), a company incorporated in the Republic of Singapore. By joining the Programme, earning points, or redeeming a reward, you agree to these terms. They should be read together with our Terms of Service, Privacy Policy, Shipping Policy, and Return and Refund Policy.

1. Eligibility and membership

  • Membership is free and open to anyone aged 18 or over who holds a customer account on www.everystamp.store.
  • One membership per person and per email address. Where we identify duplicate accounts held by the same person, we may merge them or close the duplicates, and points held in the duplicate accounts are forfeited.
  • Membership is personal to you. Points, rewards, and member benefits cannot be transferred between accounts and have no value outside the Programme.
  • Membership begins when your customer account is created and continues until you or we close it under Section 10.
  • You can view your points balance, the full rewards catalogue, and the exact point cost of every reward at any time on your rewards page at www.everystamp.store/pages/well-impressed-rewards.

2. Earning points

Base earn rate: 10 Impressed Points for every US$1 spent.

Points are calculated on the merchandise value of your order, meaning the amount you actually pay for products after any discount has been applied. Points are not earned on:

  • Shipping charges
  • Taxes, customs duties, or import fees
  • The purchase price of gift cards
  • Any portion of an order paid for using points or a redeemed reward

Fractional amounts are rounded down to the nearest whole point. Prices are displayed in your local currency where supported, and points are calculated on the US dollar value of your order.

Welcome bonus

New members receive 500 Impressed Points when they open a free account. The welcome bonus is awarded once per person and is not available to anyone who has previously held a Well Impressed account. Five hundred points is the exact cost of the 15% discount reward, so a new member can redeem that reward immediately on their first order. The welcome bonus is subject to the same 12 month expiry as all other points, as set out in Section 5.

When points are credited

Points are credited to your account when your order is fulfilled, not at the moment of checkout. For custom and personalised products, fulfilment follows proof approval and production as set out in our Shipping Policy, so there is normally a gap of several days between placing an order and seeing the points appear in your balance.

3. The rewards catalogue

Points are exchanged for rewards from the catalogue below. A reward becomes available to you once your balance reaches its point cost.

Reward Point cost What you get
15% Off 500 points 15% off one order
Free Shipping 1,000 points Standard international shipping on one order, at no cost to you
Express Shipping 1,500 points An upgrade to express international shipping on one order, at no cost to you
Ink Pad and Re-inker 2,000 points One premium ink pad and one re-inker bottle, added free to one order
30% Off 2,500 points 30% off one order
$50 Gift Card 3,000 points A US$50 Every Stamp gift card, for you or for someone else

How your balance works when you redeem

Points are spent, not simply unlocked. When you redeem a reward, its point cost is deducted from your balance. The points that remain stay in your account and continue to count toward future rewards.

For example, if you hold 3,000 points and redeem the Free Shipping reward at checkout for 1,000 points, 1,000 points are deducted and your balance becomes 2,000 points. Those 2,000 points remain yours to spend on any reward you can afford, and they keep their original expiry dates.

Your current balance, the rewards you can already afford, and the number of points remaining until each further reward are all shown on your rewards page. You will never be asked to redeem a reward without first seeing exactly how many points it costs.

Conditions applying to all redemptions

  • There is no minimum balance beyond the point cost of the reward you choose. The lowest cost reward is 500 points.
  • Rewards are applied at checkout, before payment. We cannot apply a reward to an order after it has been placed.
  • A redeemed reward applies to one order only and cannot be split across several orders.
  • Where you hold enough points for more than one reward, you may redeem only one reward per order.
  • If you redeem a reward in error, contact us at customerservice@everystamp.store and we will reinstate the points where the reward has not been used.
  • Percentage discount rewards apply to the merchandise value of your order. They do not apply to shipping charges, taxes, customs charges, or gift cards.
  • Shipping rewards apply to the service named in the reward and depend on that service being available to your delivery address. Where it is not available, we will tell you and reinstate the points. Note that standard shipping is already free on orders over US$100 under our Shipping Policy, so the Free Shipping reward is most useful on smaller orders.
  • The Ink Pad and Re-inker reward covers one premium ink pad in the colour of your choice, subject to availability, together with one matching re-inker bottle. It is shipped with your order and cannot be sent separately.
  • Gift card rewards are issued as Every Stamp gift cards and are governed by our Terms of Service. Points are not earned on the purchase of gift cards, nor on orders paid for using a gift card obtained as a reward.

4. Combining rewards with other offers

One discount per order. A redeemed reward cannot be combined with another redeemed reward, with any discount code, or with any other promotional offer, including the 15% first order offer available through our mailing list. If you hold more than one code, the checkout applies only the one you enter.

Automatic quantity discounts on stamp sets are applied by the cart rather than by a code, and are not a promotional code for the purposes of this section. Where a reward can be applied on top of an automatic set discount, the checkout shows both before you pay, and the total you see at checkout is the total you pay.

5. Point expiry

Impressed Points expire 12 months after the date they are credited to your account. Points that have not been spent by the end of that 12 month period are removed from your balance and cannot be reinstated.

  • Each batch of points carries its own expiry date, running 12 months from the day those points were credited.
  • When you redeem a reward, we always spend your oldest points first, so that points closest to expiring are used before newer ones.
  • Your 500 point welcome bonus expires 12 months after your account is opened.
  • Earning new points does not extend the life of points you already hold. Each batch expires on its own schedule.
  • You can check your current balance at any time on your rewards page. If you are unsure when a particular batch of points expires, email customerservice@everystamp.store and we will tell you.

Expired points have no value and cannot be exchanged, reinstated, or converted to cash.

6. Cancellations, returns, and refunds

  • If an order is cancelled before production begins, any points earned on that order are removed from your balance.
  • If an order is refunded in whole or in part, the points earned on the refunded amount are deducted from your balance. If your balance is not sufficient to cover the deduction, it will be reduced to zero and will not go negative. We will not ask you to repay the difference.
  • If you paid for an order using a redeemed reward and that order is later cancelled or refunded, the points you spent on the reward are returned to your balance, carrying their original expiry dates. The cash refund is calculated on the amount you actually paid.
  • Where a custom stamp is remade free of charge under the Remake Guarantee in our Return and Refund Policy, your points are unaffected, because no refund has been made.
  • Where you return an order that included a free ink pad and re-inker obtained as a reward, please return the ink pad and re-inker with it, or we may deduct their retail value from your refund.
  • Points and rewards have no cash value, cannot be exchanged for cash, and cannot be sold or transferred.

7. Member benefits beyond points

Alongside earning and redeeming points, members may receive:

  • A surprise on your birthday, issued during the calendar month of the birth date recorded on your account, provided that date was added to your account at least 30 days beforehand
  • VIP discounts for members
  • Access to sales before they open to everyone
  • First access to new designs and new stamp sets

These benefits sit alongside the points scheme, are offered at our discretion, and may vary from time to time. They are communicated by email, so receiving them depends on your marketing email preferences. If you unsubscribe from marketing emails you will continue to earn and redeem points normally, but you will not receive member-only offers, early access notifications, or your birthday surprise.

8. Fraud and misuse

We may remove points, cancel an issued reward, or close a membership where we reasonably believe there has been:

  • Creation of more than one account by the same person in order to claim the welcome bonus repeatedly
  • Use of a false identity, false contact details, or another person's details
  • A pattern of orders placed and then cancelled or returned in order to accumulate points
  • Any attempt to sell, trade, or transfer points or reward codes
  • Any other abuse of the Programme, or a breach of our Terms of Service

Where we act under this section we will tell you by email and explain the reason. If you believe we have made a mistake, write to customerservice@everystamp.store and we will review the decision.

9. Your personal data

Operating the Programme requires us to process your name, email address, order history, points balance, saved favourites, and, if you choose to provide it, your date of birth. This is processed in accordance with our Privacy Policy and with the Personal Data Protection Act 2012 of Singapore. You may request access to, correction of, or deletion of your personal data by writing to legal@everystamp.store. Deleting your account ends your membership, and any unredeemed points are forfeited at that point, so redeem them first if you wish to use them.

10. Changing or ending the Programme

  • You may leave the Programme at any time by writing to customerservice@everystamp.store. Unredeemed points are forfeited when you leave, so redeem them before you do.
  • We may change these terms, the earn rate, the rewards catalogue, the point cost of a reward, or the expiry period. Where a change is to your disadvantage, meaning a reduction in the earn rate, an increase in the point cost of an existing reward, the withdrawal of a reward, or a shortening of the expiry period, it takes effect no earlier than 30 days after we publish the updated terms on this page and notify members by email. During those 30 days you may redeem your existing balance on the previous terms.
  • Adding new rewards, improving the earn rate, reducing the point cost of a reward, or lengthening the expiry period takes effect immediately, since no member is disadvantaged.
  • We may suspend or close the Programme entirely by giving members at least 60 days' notice by email. During that period you may redeem your remaining balance. Points not redeemed by the end of the notice period are forfeited.

11. General

  • These terms are governed by the laws of the Republic of Singapore, and the courts of Singapore have exclusive jurisdiction over any dispute arising from them.
  • Nothing in these terms excludes, restricts, or modifies any right or remedy available to you under applicable consumer protection law, including the Consumer Protection (Fair Trading) Act 2003 of Singapore and any non-waivable consumer rights under the law of your country of residence.
  • If any provision of these terms is found to be unenforceable, the remaining provisions continue in full effect.
  • Failure by us to enforce any part of these terms on one occasion does not waive our right to enforce it later.

12. Contact

Every Stamp Pte. Ltd.
29 Mandai Estate #07-01, Innovation Place Tower 3, Singapore 729932
Unique Entity Number (UEN): 201735541Z

Questions about the Programme: customerservice@everystamp.store
Data protection and legal notices: legal@everystamp.store
Phone: (+65) 6970 0015, Monday to Friday, 9:00 am to 6:00 pm Singapore time, excluding public holidays