How can we help you?

From our studio in Singapore, to the whole world. Most of our customers are in the US, followed by the UK, Canada, Australia and Europe.

Standard (roughly 8 to 12 business days) and express courier (typically 2 to 4 days door to door). Exact prices show at checkout.

Production 1 to 2 business days (portraits 3 to 4), plus shipping. Express: about a week door to door in most cases. Standard: roughly two weeks.

Depends on destination and weight — the checkout shows it before you pay. Watch our promotions for free-shipping periods.

Tell us the date, before or right after ordering. We prioritize production and recommend the right shipping speed — weddings, launches and markets are deadlines we take personally.

Yes for postal services. Courier express needs a street address. Military and diplomatic addresses (APO/FPO/DPO): contact us first — some couriers reject them and we will pick the right carrier upfront.

Yes, every order ships tracked and you receive the number as soon as it's on its way. Track directly on the carrier's website — it updates faster and in more detail than store notifications.

Almost never. International tracking goes quiet while the parcel is in the air or in sorting hubs, then resumes in your country. More than 10 quiet days? Message us and we investigate with the carrier directly.

Best status there is: your local postal service now has it, typically delivering within a few days. In the US, USPS often shows nothing more until the delivery scan itself.

Check household members, neighbors, the front desk, around the porch. Your local branch can trace the delivery scan location. Still missing after a day or two? Contact us and we make it right.

We ship from Singapore. Most customers pay nothing at delivery. Some countries apply small import charges depending on order value and local rules — those are set by your government, not us. Charged unexpectedly? Send us a photo of the charge and we will help.

Rare, and usually resolves itself within days. If it sits longer, we contact the carrier's customs team from our end. You'll never be left to fight customs alone.

That notification fires when we print your shipping label, which we do early to lock your place in the production queue. Nothing has actually shipped — your design process continues exactly as planned.

Pick your stamp and size, add to cart, check out, then email your design to orders@everystamp.store with your order number in the subject. That's it — we take over from there.

That's normal, designs come in by email. Send your file to orders@everystamp.store with your order number in the subject line.

Write "see email" in the box and send the details to orders@everystamp.store with your order number. We read every word.

No, one stamp is a welcome order. No maximum either — we produce 30+ stamp sets for businesses.

Yes, add each stamp to the cart separately and email all the designs together, clearly labeled. We will match them up and can combine shipping.

Yes, enter their address at checkout. Tell us the occasion date and we will make sure it lands in time.

Yes, any time before engraving: text, font, design, even the size. Email orders@everystamp.store ASAP with your order number. For size changes we may cancel and refund so you can reorder cleanly.

Before engraving: yes, full refund, no questions. After engraving, your custom stamp already physically exists, so we generally can't cancel — but contact us and we will work something out.

Email us immediately. Not shipped yet: we fix it in seconds. Already shipped: we work with the carrier, and if the parcel returns to us we reship to the correct address.

If you catch it before engraving, we just fix it. If the stamp is already made, contact us anyway — we've remade stamps for customer typos more than once, and we're kind about it.

Usually yes, if it hasn't shipped. Email orders@everystamp.store and we will arrange the express upgrade.

All major credit and debit cards, PayPal, Shop Pay, Apple Pay and Google Pay, all processed securely by Shopify. We never see or store card details.

Usually a bank flagging an international purchase. Try another card or PayPal, and if it still fails, message us — we hate losing you to a glitch and will help sort it.

Join the mailing list (signup at the bottom of every page), your code arrives by email. One discount code per order.

All major credit and debit cards, PayPal, Shop Pay, Apple Pay and Google Pay, all processed securely by Shopify. We never see or store card details.

Usually a bank flagging an international purchase. Try another card or PayPal, and if it still fails, message us — we hate losing you to a glitch and will help sort it.

Prices display in your local currency where supported; the checkout shows the exact charge before you pay.

The checkout shows any applicable taxes before you pay, so the total you see is the total you pay us.

Join the mailing list (signup at the bottom of every page), your code arrives by email.

One code per order. The checkout applies whichever you enter.

Hours of skilled work per stamp: artwork preparation, edge-by-edge cropping, individual machine calibration, engraving, mounting, test-stamping and packing, plus premium rubber, bamboo and Japanese-grade pigment ink. Spread over thousands of impressions, it's the cheapest branding per package there is.

Yes, meaningful discounts scale with quantity. Email sales@everystamp.store with your logo(s), your surfaces and quantities for a personal quote.

Yes, commercial invoices under your company name, with your VAT/tax number included. Just ask.

Custom stamps are made to your design, so we can't take returns for change of mind, but we back every stamp with our remake guarantee: damaged, incorrect or faulty stamps are remade and reshipped free. Non-personalized items (ink pads, ready-made sets) return unused within 30 days.

We remake it, free, shipped express. Email customerservice@everystamp.store with your order number and a photo. Every stamp is test-stamped and photographed before shipping, so problems are rare, but when they happen we fix them fast.

Photo + order number to customerservice@everystamp.store. Replacement ships express — no forms, no fuss, no returning the damaged one.

Rare mix-up, and entirely on us: we ship the correct one express immediately. Keep the wrong one, consider it a bonus.

Tell us — we either ship it immediately or refund that item on the spot, whichever gets you working faster.

Send a photo of the imprint next to the approved artwork. If they don't match, that's a defect: free remake, express, priority queue.

After the carrier confirms (or 30 days of silence), you choose: free remake shipped express, or a full refund. We also open a trace with the carrier — every stamp is photographed before packing, which helps.

Back to your original payment method, usually within 5 to 10 business days of processing depending on your bank.

customerservice@everystamp.store reaches a human who can actually fix things. Give us one chance to make it right before the review — we've turned a lot of bad days around.