Welcome to Every Stamp. These terms govern your use of www.everystamp.store and every order you place with Every Stamp Pte. Ltd. for our custom logo stamps and related products. By placing an order, you agree to them — so please take a few minutes to read how we work together to turn your artwork into a stamp.

1.Who we are

Every Stamp Pte. Ltd. is a company registered in Singapore that designs and produces custom rubber stamps, engraved to order from artwork supplied by our customers. You can reach us anytime at sales@everystamp.store.

2.Custom, made-to-order products

Every stamp we sell is manufactured individually for you, based on the logo, image or text you provide and the size and options you select. Because of this:

• No two orders are identical, and slight variations from on-screen previews are normal — engraving is a physical process, and fine detail may be adapted so your stamp prints cleanly (for example, very thin lines may be thickened, and large empty areas may be removed from the die to prevent ink staining).
• The impression size you order refers to the engraved die; mounts and handles may vary slightly from photos.
• Custom products cannot be restocked or resold, which shapes our returns policy in Section 7.

3.Your artwork: rights & requirements

Your promise to us

When you upload artwork, you confirm that you own it or hold all rights and permissions needed to have it reproduced on a stamp — including trademarks, logos, artwork, fonts, signatures and portraits. You agree to indemnify Every Stamp Pte. Ltd. against any claim arising from artwork you supplied.

The license you give us

You keep full ownership of your artwork. You grant us a limited, non-exclusive license to reproduce, resize, mirror, vectorize, sharpen and otherwise technically adapt your artwork solely to design, proof and manufacture your order (including remakes and your future reorders).

Quality of supplied files

• We do our best with every file — including enlarging and sharpening low-resolution images — but the final stamp can only be as good as the artwork allows. Very small, blurry or heavily compressed files may lose fine detail.
• If a file is unusable, we will contact you for a better version rather than produce a poor stamp.

Designs we may refuse

We may decline any order that we reasonably believe infringes someone else’s rights, or that contains unlawful, hateful or fraudulent content (for example, official seals or currency).

4.Design proofs & approval

• For custom orders we prepare a digital proof showing your design as it will be engraved.
• Please check the proof carefully — spelling, numbers, layout and orientation are your responsibility once approved. The physical stamp die is a mirror image of the imprint; proofs show the imprint as it will appear on paper.
• Production starts after your approval (or, for straightforward orders, after our design team verifies your file). Changes after production has started may not be possible.
• If you don’t respond to a proof within 7 days, we may follow up or pause the order until we hear from you.

5.Orders, pricing & payment

• Prices are shown in USD unless stated otherwise, and may change at any time — the price at checkout is the price you pay.
• Your order is an offer to purchase; it is accepted when we confirm it by email. We may decline or cancel orders affected by obvious pricing errors, suspected fraud, or artwork issues (with a full refund where payment was taken).
• Payment is due at checkout and is processed by our secure payment providers.
• You are responsible for providing a correct shipping address and reachable contact details.

6.Production & shipping

• Production times are shown on each product page and begin after proof approval, not at checkout.
• Estimated delivery dates are good-faith estimates; carriers may experience delays beyond our control.
• For international orders, any customs duties, import taxes or brokerage fees are the recipient’s responsibility.
• Risk in the goods passes to you on delivery to your address. If a parcel arrives visibly damaged, photograph it before opening and contact us.

7.Returns, replacements & refunds

• Defective or damaged items — if your stamp arrives damaged, faulty, or materially different from the approved proof, email us within 14 days of delivery with photos of the stamp and a test imprint. We will remake it or refund you, at no cost to you.
• Errors in approved artwork — mistakes that were visible in the proof you approved (typos, wrong numbers, layout) are not defects. We’ll still try to help with a discounted remake.
• Lost parcels — if tracking shows your order never arrived, contact us and we’ll investigate with the carrier and remake or refund as appropriate.

8.Cancellations & changes

• You may cancel or change an order free of charge any time before production begins (generally, before or during the proof stage) — email us as soon as possible.
• Once engraving has started, the materials and design work are committed and the order can no longer be cancelled.

9.Intellectual property

• Your artwork remains yours (see Section 3).
• Everything else on this site — our name, branding, photography, product designs, text and page code — belongs to Every Stamp Pte. Ltd. or its licensors and may not be copied or reused without permission.
• Design work we create from scratch for you (for example, layouts or lettering we compose) may be used by you freely on the stamp and its imprints; we retain the right to reuse generic design techniques.

10.Acceptable use

You agree not to misuse the site: no attempts to breach security, scrape content, place fraudulent orders, or upload files containing malware. Stamps that reproduce signatures or official marks are produced only for the rightful owner and lawful purposes; you are solely responsible for how your stamp is used.

11.Disclaimers & liability

• We provide the site “as is” and cannot promise it will always be available or error-free.
• Imprint quality depends on inks, pads, pressure and surfaces we don’t control; minor variation between imprints is inherent to stamping.
• To the fullest extent permitted by law, our total liability for any order is limited to the amount you paid for that order. We are not liable for indirect losses such as lost profits or business interruption.
• Nothing in these terms excludes liability that cannot be excluded by law, or your statutory rights as a consumer.

12.Governing law & disputes

These terms are governed by the laws of Singapore. Before any formal proceedings, please contact us at sales@everystamp.store — genuine problems are almost always fixed faster with a friendly email. Disputes that cannot be resolved amicably are subject to the exclusive jurisdiction of the courts of Singapore, except where consumer law in your country of residence grants you mandatory protections or venue.

13.Changes to these terms

We may update these terms from time to time. The version published at the time you place an order is the one that applies to that order. The “Last updated” date above reflects the current version.